Combining digital with the human touch
Despite the rise and rise of technology, great customer service for all sorts of business is still driven by human interaction...
Technology
How innovation, digital disruption and new ideas are driving change in business
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How cheap prediction can change accounting
Artificial intelligence may be best understood as “cheap prediction”. And prediction is a useful input to decisions – but people will still be needed to make the decisions...
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How Power BI reaches far beyond Excel
The take-up of Microsoft’s Power BI is growing in Australia and two Excel experts explain how usage is moving beyond early adopters...
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Harness the power of technology for a better future
Work smarter, increase productivity and create a vibrant culture...
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Hackers - A force for good
Not all hackers are embarrassing companies and plundering banks. Many are working to protect organisations from criminals, says cybersecurity expert Keren Elazari...
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How to survive digital disruption
Risk expert Ben Stevens advises finance leaders on ways to manage the rollercoaster of digital disruption, learned from his years in the music industry...
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Inside the mind of a hacker
Ethical hacker Daniel Weis is one of the good guys, but he knows how the bad guys think and advises companies on how to avoid security breaches...
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10 steps to prevent cybercrime in SMEs
Practical steps small business can take to prevent cyber crime...
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Can accountants become blockchain experts?
Businesses which struggle to take full advantage of blockchain technology can learn from enterprising accountants...
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Listen: Ten steps to protect your finance team from cyber crime
Hackers regularly target finance teams. Follow this checklist to help protect your team from cyber attack...