Technology

How innovation, digital disruption and new ideas are driving change in business

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  1. Combining digital with the human touch

    Despite the rise and rise of technology, great customer service for all sorts of business is still driven by human interaction...

  2. Emails and how to find them

    Rather than wasting time sorting your emails, take the time to hone your search skills...

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  3. How cheap prediction can change accounting

    Artificial intelligence may be best understood as “cheap prediction”. And prediction is a useful input to decisions – but people will still be needed to make the decisions...

  4. Failing to connect

    Studies of teleworking in accounting firms show the accounting profession still struggling to make telework work. Firm leaders need to step up...

  5. Don't let AML slow you down

    If you’d rather not have the AML/CFT Act compromise your client experience, embrace technology and electronic identity verification...

  6. How Power BI reaches far beyond Excel

    The take-up of Microsoft’s Power BI is growing in Australia and two Excel experts explain how usage is moving beyond early adopters...

  7. Hackers - A force for good

    Not all hackers are embarrassing companies and plundering banks. Many are working to protect organisations from criminals, says cybersecurity expert Keren Elazari...

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