Combining digital with the human touch
Despite the rise and rise of technology, great customer service for all sorts of business is still driven by human interaction...
Technology
How innovation, digital disruption and new ideas are driving change in business
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How cheap prediction can change accounting
Artificial intelligence may be best understood as “cheap prediction”. And prediction is a useful input to decisions – but people will still be needed to make the decisions...
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Don't let AML slow you down
If you’d rather not have the AML/CFT Act compromise your client experience, embrace technology and electronic identity verification...
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How Power BI reaches far beyond Excel
The take-up of Microsoft’s Power BI is growing in Australia and two Excel experts explain how usage is moving beyond early adopters...
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Rise of the virtual CFO
Awareness of the benefits of vCFO services is growing among SMEs as firms embrace changes in technology and the marketplace...
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New accounting software heads to the cloud
Cloud computing looks likely to trigger a generational shift in practice software...
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AI at an ethical crossroads
In a world where robots will one day write code for themselves, the rise of artificial intelligence and machine learning creates new ethical dilemmas, according to a new paper by CA ANZ...
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Skills for The Professionals of 2020: Big Data Accounting Course
Macquarie Uni and Chartered Accountants ANZ launch Australia’s first university course module combining big data and accounting...
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Robot taxes and universal basic income
Bill Gates’s proposal for a “robot tax” highlights technological risks to jobs – and also to the income tax base...
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Augmented reality the new black
Why augmented reality may soon revolutionise location-specific learning, corporate onboarding and induction programmes...