Combining digital with the human touch
Despite the rise and rise of technology, great customer service for all sorts of business is still driven by human interaction...
Technology
How innovation, digital disruption and new ideas are driving change in business
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How cheap prediction can change accounting
Artificial intelligence may be best understood as “cheap prediction”. And prediction is a useful input to decisions – but people will still be needed to make the decisions...
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Failing to connect
Studies of teleworking in accounting firms show the accounting profession still struggling to make telework work. Firm leaders need to step up...
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How Power BI reaches far beyond Excel
The take-up of Microsoft’s Power BI is growing in Australia and two Excel experts explain how usage is moving beyond early adopters...
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Harness the power of technology for a better future
Work smarter, increase productivity and create a vibrant culture...
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Hackers - A force for good
Not all hackers are embarrassing companies and plundering banks. Many are working to protect organisations from criminals, says cybersecurity expert Keren Elazari...
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New accounting software heads to the cloud
Cloud computing looks likely to trigger a generational shift in practice software...
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AI at an ethical crossroads
In a world where robots will one day write code for themselves, the rise of artificial intelligence and machine learning creates new ethical dilemmas, according to a new paper by CA ANZ...