What’s the key to keeping clients happy?
It costs five times as much to attract a new client than retain an existing one, so how do you stop customers walking away?...
Business
Business tips, analysis and thought leadership for chartered accountants and business managers.
Filter by
Current filter
Clear filtersShowing results 1-10 of 40
-
How to best manage digital sales and point-of-sale data
Find out why having clients selling on multiple digital platforms doesn’t need to be an accounting headache. Brought to you by Dext...
-
Take the confusion out of the home loan journey
Digital-first Finspo wants to be the mortgage broker accountants are happy to refer to clients. Brought to you by Finspo...
-
Navigating a practice beyond a client-led advisory services model
Replace ad-hoc engagements with structured, standardised services that deliver more value. Brought to you by Fathom...
-
7 powerful daily habits for accountants
Winning – and keeping – clients involves some soft skills that can be easily developed. Here’s how...
-
Are your clients eligible for the COVID-19 Micro-Business Grant?
Your micro-business clients in NSW may be able to apply for up to $1500 a fortnight to assist in covering business costs...
-
Why 2021 Client Choice winners are big on soft skills
The winners of the Client Choice Awards 2021 have been announced, showing the key to business success lies in soft skills...
-
Future-proof client relationships by walking in their shoes
CAs gain lasting insights into customers’ stresses with this original hands-on workshop. Brought to you by IMPACT Corporate Training...
-
5 dangers that CAs face in 2021
With clients dealing with very challenging financial or personal situations this year, what are the dangers for accountants?...
-
The dos and don’ts of switching to work for a client
In the wake of job cuts, you may receive job offers from former clients. Check non-competition clauses before saying ‘yes’...